Last updated: 09/04/21

Tackle and Baits Ltd – COVID-19 Updates

Please check back here for any COVID-19 updates as we adhere to all government daily updates.

LATEST NEWS

As from Monday 12th April 2021 we will be opening our doors to the public under the current COVID-19 guidelines in Wales. We will be allowing up to 4 customers into the shop, hand sanitisers are to be used which are outside the shop and face coverings must be worn unless you have relevant documents of exemption.

Click & collect times are:

Monday – 8am – 6pm
Tuesday – 8am – 6pm
Wednesday – 8am – 6pm
Thursday – 8am – 6pm
Friday – 8am – 6pm
Saturday – 7am – 6pm
Sunday – 7am – 4pm

We can not guarantee there will be anyone available at the shop after these times.

Delivery delays are also a high possibility on Royal Mail 48, these delays can be up to 14 days however most do get delivered within 2 – 5 days.

It is advisable to upgrade your order to Royal Mail 24 to speed up your delivery or Parcel Force 24 for a fully tracked delivery.

Info

As we are all trying to come to terms with COVID-19, we at Tackle and Baits are adhering to all government guidelines and daily updates. Any work that is currently being carried out is under the latest government COVID-19 Guidelines. This is for the safety of all our staff, families, and for the safety of all our customers.

During any shop closures we are still processing online orders with daily postal pickups, pick up times are reduced to lunchtime only as our 4pm collection gets cancelled. Phone lines are not always manned if the shop is closed due to COVID-19 as we are working under reduced staff and reduced working hours.

Shop opening rules, we have social distancing rules in place and up to 4 customers at a time are allowed in the shop. Face coverings and hand sanitiser rules apply before entering the shop.

Whilst staff maybe on furlough at certain times, we do have a small team working the online orders and all adhering to social distancing and with regular hygiene practice.

Emails and social media messages are still monitored on a regular basis so feel free to contact us here at any time with any queries, however reply times may be longer then usual.

Royal Mail 48 postal delays are expected and can be dependant on areas, current delays seem to be between 0 to 14 days however 95% of our orders are being delivered within 2 – 5 working days. Please respect the Royal Mail and Parcel Force workers as they are working very hard to make all deliveries on time where possible.

We have not yet experienced many Royal Mail 24 or Parcel Force 24 delays (Delivery ETA – 1 – 2 working days)

Stock orders

We are still ordering with any suppliers that are still operational during any lockdowns. We have been assured by these suppliers that this is being done under the government’s advice and terms and they are sticking to social distancing and hygiene practice.

Please listen to the government’s advise and guidelines

Stay safe all,

From everyone at Tackle and Baits