Last updated: 09/01/21
Tackle and Baits Ltd – COVID-19 Updates
Please check back here for any COVID-19 updates as we adhere to all government daily updates.
We are currently in a Wales tier 4 lockdown which means all non essential business are to close in Wales. There is no confirmed date when businesses located in Wales can re-open.
During this lock down the website is still active and the click & collect service is still available however under reduced hours.
Click & collect times are
Monday – 9am – 3pm
Tuesday – 9am – 12pm
Wednesday – 9am – 12pm
Thursday – 9am – 12pm
Friday – 9am – 12pm
We can not guarantee there will be anyone available at the shop after this time.
Delivery delays are also a high possibility on Royal Mail 48, these delays can be up to 12 days however most get delivered within 2 – 5 days.
It is advisable to upgrade your order to Royal Mail 24 to speed up your delivery or Parcel Force 24 for a fully tracked delivery.
As we are all trying to come to terms to COVID-19 we at Tackle and Baits are adhering to all government advice and terms. Any work that is currently being carried out is under the latest government terms which is currently announced daily. This is for the safety of all our staff, families, and all our customers.
During any shop closures we are still processing online orders with daily postal pickups, pick up times are reduced to lunchtime only as our 4pm collection gets cancelled. Phones are not manned if the shop is closed due to COVID-19
Shop opening rules, we have social distancing rules in place and 2 customers at a time are allowed in the shop. Face coverings and hand sanitiser rules apply before entering the shop.
Whilst staff maybe on furlough at certain times, we do have a small team working the online orders and all adhering to social distancing and with regular hygiene practice.
Emails and social media messages are still monitored on a regular basis so feel free to contact us here at any time with any queries, however reply times may be longer then usual.
Royal Mail 48 postal delays are expected and can be dependant on areas, current delays seem to be between 0 to 12 days. Please respect the Royal Mail and Parcel Force workers as they are working very hard to make all deliveries on time where possible.
We have not yet experienced many Royal Mail 24 or Parcel Force 24 delays (Delivery ETA – 1 – 2 working days)
We are still ordering with any suppliers that are still operational during any lockdowns. We have been assured by these suppliers that this is being done under the government’s advice and terms and they are sticking to social distancing and hygiene practice.
Please listen to the government’s advise and guidelines always
Stay safe all,
From everyone at Tackle and Baits